Our Busy Play Series is thoughtfully designed for babies and toddlers from 6 months to 4 years old, with varying complexities to grow alongside your child. Our Tiny Living Series is perfect for toddlers and preschoolers developing independence at home — and beautifully versatile to be repurposed well beyond the toddler years, making them long-lasting pieces for family life.

All of our boards, cubes, and houses include a variety of play parts that build fine motor skills and support Montessori-inspired learning. They differ in:

• Size: From travel-friendly Cube and Mini to our full-featured Busy House.

• Play parts: Ranges from 6 to 30+ components.

• Price: Based on size and number of features.

• Customisation: Name personalisation is available for Premium, Explorer, and Busy House.

Absolutely! You can personalize your busy board with a name on select models like the Busy Board Premium, Explorer, and Busy House. It makes a wonderful keepsake or gift 🎁

Please note: As many of our products involve customisation, orders may take up to 1 week to be ready for dispatch. If you have an urgent order, we’re happy to help — just get in touch with us directly to arrange it. Once dispatched, delivery within Australia typically takes 2–10 business days, depending on your location. You’ll receive a tracking number once your order is on its way.

At the moment, we only ship within Australia. However, we're working on expanding to new regions, so stay tuned!

We're here to help! If you have a question that isn't answered here, please send us a message through our Contact Page or email us at info.ambibi@gmail.com.

Last updated: 04/12/2025

At The Ambibi, we take great care to ensure every product is crafted and packed with attention and quality.

Because many of our items are handmade or made-to-order, we only accept returns or exchanges for damaged, defective, or incorrect items.

Please read the details below.

1. Damaged or Faulty Items

If your order arrives damaged, defective, or incomplete, we’re here to help.

To request a replacement or refund, please contact us within 7 days of receiving your order at:

info.ambibi@gmail.com

Please include:

- Your order number

- A brief description of the issue

- Photos or videos showing the damage or fault

- Once assessed, we will arrange either: A replacement, or

A refund to your original payment method

There is no cost to you for replacements caused by damage or faults.

2. Incorrect or Missing Items

If you receive the wrong item or something is missing from your order, please notify us within 7 days with your order details and photos.

We will correct the issue as quickly as possible.

3. Change of Mind

We do not accept returns or refunds for:

Change of mind

Incorrect choice

Customer preference (size, colour, style, etc.)

Please choose carefully before completing your purchase.

4. Pre-Orders

Pre-order purchases are final and cannot be cancelled unless the product arrives damaged or faulty.

5. Contact Us

If you have any questions about this policy, please contact our support team:

info.ambibi@gmail.com